Privacy policy.

Effective Date: 18.11.2024

At Hart and Herb, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and use our services.

By using this site, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: When you make a purchase, sign up for our newsletter, or contact us, we collect information such as your name, email address, phone number, and payment details.

  • Non-Personal Information: We may automatically collect data such as your IP address, browser type, device type, and browsing behaviour for analytics purposes.

  • Cookies and Tracking: We use cookies and similar technologies to enhance your experience on our site. You can control cookies through your browser settings.

2. How We Use Your Information

Your information is used for the following purposes:

  • To process orders and deliver digital products.

  • To provide customer support.

  • To send email updates, newsletters, and marketing materials (only if you have opted in).

  • To improve our website and services through analytics.

  • To comply with legal obligations.

We will not sell, rent, or share your personal information with third parties for marketing purposes.

3. How We Protect Your Information

We take reasonable precautions to safeguard your personal information:

  • Secure payment processing systems are used to protect your payment information.

  • Access to your personal data is restricted to authorised personnel.

  • We regularly update and maintain our security practices to protect your data from breaches or unauthorised access.

4. Sharing Your Information

We may share your information with trusted third parties to facilitate our services:

  • Service Providers: Such as payment processors or email marketing platforms.

  • Legal Requirements: If required by law or to protect our rights.

Third-party service providers are only permitted to use your data for the purposes specified and must maintain its confidentiality.

5. Your Rights

You have the right to:

  • Access, correct, or update your personal information.

  • Request the deletion of your personal data, where legally applicable.

  • Opt out of marketing emails by clicking the "unsubscribe" link in our emails.

  • Adjust cookie preferences through your browser settings.

To exercise your rights, please contact us at [Insert Contact Email Address].

6. Third-Party Links

Our website may include links to third-party sites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies when visiting third-party sites.

7. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting. Please check back regularly for updates.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Hart and Herb
hello@hartandherb.com.au